Who Do I Call If?
Topic | Point of Contact | Contact Information | Relevant Policy | |
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Accounting/Internal Controls | Office of Audit Services | (213)740-8258 compliance@usc.edu | Accounting and Auditing Complaint Reporting
Outlines procedures for the submission, receipt, retention, and treatment of complaints received regarding accounting, internal accounting controls, or auditing matters. |
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Affirmitive Action/Diversity | Office of Equity and Diversity | UPC: (213)740-5086 HSC: (323)442-2020 oed@usc.edu | Equal Opportunity, Affirmative Action and Non-Discrimination
Describes the university’s commitment to providing equal opportunities to all. |
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Anatomic Materials | The Anatomic Gift Program at USC | (323) 442-1229 (323) 442-1191 | Human Anatomic Materials Procurement
Outlines policies and procedures for the procurement, receipt, and |
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Animal Use Research/Animal Care | Department of Animal Resources | (323) 442–1689 daradm@usc.edu | Investigator Manual
Provides information regarding the laws, |
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Benefits at USC | Benefits Administration | (213) 821-8100 uschr@usc.edu | Employment Benefit Programs and How They Work at USC | |
Biological Agents, Research With | Institutional Biosafety Committee (IBC) | (323) 442-2200 IBC@admin.usc.edu | Institutional Biosafety Forms and Standard Operating Procedures | |
Campus Crime Reporting | Department of Public Safety (DPS) | UPC Emergency: (213) 740-4321 UPC Business/Non-Emergency: (213) 740-6000 HSC Emergency: (323) 442-1000 HSC Business/Non-Emergency: (323) 442-1200 |
DPS Annual Security Report | |
Campus Violence | Department of Public Safety (DPS) – Emergencies and immediate threats of harm Office of Equity and Diversity – Concerns regarding faculty and staff Office of Student Affairs – Concerns regarding students Safety Tips & Training (DPS) – Crime Prevention outreach services and programs |
UPC Emergency: (213) 740-4321 UPC Business/Non-Emergency: (213) 740-6000 Equity and Diversity: UPC: (213) 740-5086 HSC: (323) 442-2020 oed@usc.edu Office of Student Affairs: (213) 740-2421 |
Violence-Free Campus
Describes acts of violence covered by the |
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Chemical Safety | Enviornmental Health & Safety Department (EH&S) | (323) 442-2200 labsafety@usc.edu | Enviornmental Health and Safety Policies | |
Community Relations | USC Government and Civic Engagement | (213) 743-2073 | ||
Conflicts of Interest – Business Practices | Office of Compliance | (213) 740-8258 compliance@usc.edu | Conflict of Interest in Professional and Business Practices
Identifies conflict scenarios that must be disclosed; Describes disclosure |
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Conflicts of Research – Individual | Office of Compliance | (213) 740-8258 compliance@usc.edu (213) 740-6709 vice.president.research@usc.edu |
Conflict of Interest in Research Policy
Identifies research conflict scenarios related to financial interests held by |
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Conflicts of Research – Institutional | Office Research | (213) 740-6709 vice.president.research@usc.edu | Institutional Conflict of Interest in Research Policy
Identifies research conflict scenarios |
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Contract Signature Authority | Office of the General Counsel | (213) 740-7922 | Authority to Sign Contracts and Agreements
Review requirements of new agreements; |
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Cost Transfers | Sponsored Projects Accounting (SPA) | (213) 740-5381 | Cost Transfer Policy
Explains the requirements and procedure |
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Courseware Ownership | Office of the Vice Provost for Academic and Faculty Affairs | (213) 740-6715 vpafa@usc.edu | University of Southern California Courseware Policy
Defines “Courseware”; explains ownership rights of faculty and university |
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Courseware Preparation and Ordering | USC Bookstores – Book Division University Custom Publishing |
(213) 740-8398 usccoursematerials@gmail.com (800) 934-9313 custom.publishing.readers@usc.edu |
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Defensive Driving | USCTransportation – Trams, buses, shuttles & the Campus Cruiser program. Risk Management & Insurance Department – University-owned vehicles including electric carts, auto, trucks, cars, etc. |
(213) 740-3575 | Vehicle/Driver Safety Policy | |
Disability Services (Faculty/Staff/Students) | Human Resources Administration (HRA) – Faculty/Staff Benefits Administration – Faculty/Staff Disability Services and Programs (DSP) – Student |
(213) 821-8111 uschr@usc.edu (213) 821-8100 uschr@usc.edu (213) 740-0776 ability@usc.edu |
Equal Opportunity, Affirmative Action and Non-Discrimination Sets forth university’s policy against discrimination, including against those who have a disability.Family Care and Medical Leave Policy Explains eligibility for medical leaves of absence, including for reasons of disability. |
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Donor Gift Restrictions | University Advancement Office of the General Counsel |
(213) 740-2211 (213) 740-7922 |
USC Gift Acceptance and Campaign Counting Policy
Describes USC policy and procedure regarding the |
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Drug-Free Workplace | Office of Compliance | (213) 740-8258 compliance@usc.edu | USC Drug Free Policy
Be Well USC Website |
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Earthquake Preparedness | Office of Fire Safety and Emergency Planning | (213) 740-6197 | Emergency Management – Business Continuity and IT Disaster Recovery
Provides policy and guidance on rules and procedures regarding effort reporting and use of eCert, USC’s on-line effort certification application. |
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Effort Reporting | Office of Financial Analysis | (213) 821-1937 ecert@usc.edu | Effort Reporting and eCert Policies and Guidance
Provides policy and guidance on rules and procedures regarding effort |
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Emergency Preparedness | Office of Fire Safety and Emergency Planning | (213) 740-6197 | Emergency Management – Business Continuity and IT Disaster Recovery
Describes university approach to handling emergencies. |
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Employee Orientation/Onboarding | USC Employee Gateway Human Resources Development |
(213) 821-8100 uschr@usc.edu | Orientation Information for New Staff and Faculty | |
Employee Discrimination/Harrassment | Office of Equity & Diversity | UPC: (213) 740-5086 HSC: (323) 442-2020 oed@usc.edu |
Discrimination, Harassment, Sexual Harassment and Sexual Assault Sets forth university procedures for addressing complaints of discrimination and harassment. Employment and Workplace Issues USC policies related to employment and workplace issues. |
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Export Controls | Office of Compliance | (213) 740-8258 compliance@usc.edu |
Faculty Handbook, Section 5-B Outlines university’s commitment to conducting unrestricted, fundamental research. |
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Faculty Workplace Disputes/Grievance | Office of the Vice Provost for Academic and Faculty Affairs | (213) 740-6715 vpafa@usc.edu |
Faculty Handbook, Section 7
Explains the issues that may be subject to the grievance process; sets forth the |
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FERPA/Education Records | Office of Academic Records and Registrar | (213) 740-6963 Ferpahelp@usc.edu |
Student Records Policy
Defines protected education records; describes procedures to inspect andcorrect records; |
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Financial Aid | Financial Aid Office | (213) 740-4444 | ||
Fire Safety | Office of Fire Safety and Emergency Planning | (213) 740-6197 | Emergency Management – Business Continuity and IT Disaster Recovery
Describes university approach to handling emergencies. |
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Government Audits | Office of Financial Analysis Office of Compliance Office of Audit Services |
(213) 740-6197(213) 821-1937 ofa@usc.edu (213) 740-8258 compliance@usc.edu (213) 740-8258 compliance@usc.edu |
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Government Relations | USC Office of State Government Relations USC Office of Federal Relations |
(916) 637-8981 (202) 824-5860 |
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Hazardous Waste | Hazardous Waste Management and Disposal Program | (323) 442-2200 hazmat@usc.edu |
Environmental Health and Safety Policies, Hazardous Waste Management (Environmental Management) Policy Defines the types of waste that are considered hazardous; provides waste minimization standards; assigns responsibilities for hazardous waste management and disposal. |
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Healthcare Professional Clinical Billing (doctors, dentists, allied health professionals) |
Office of Compliance | (323) 442-8588 compliance@usc.edu |
Environmental Health and Safety Policies, Hazardous Waste Management (Environmental Management) Policy Defines the types of waste that are considered hazardous; provides waste minimization standards; assigns responsibilities for hazardous waste management and disposal. |
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Healthcare Professional Relationships with Industry | Office of Compliance | (323) 442-8588 compliance@usc.edu |
Relationships with Industry Policy
Defines Healthcare Professionals subject to policy; sets forth guidelines on permissible interactions; describes |
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HIPPA Privacy and Security | Office of Compliance | (323) 442-8588 compliance@usc.edu |
HIPPA Privacy Rule: Policy, Forms and Other Resources | |
Hospital Billing | Office of Compliance Keck Hospital of USC – Billing & Insurance (KH) USC Norris Cancer Center Hospital – Billing (NCH) USC Verdugo Hills Hospital – Billing (VHH) |
(323) 442-8588 compliance@usc.edu KH: (888) 670-1431 NCH: (888) 670-1431 VHH: (818) 790-7100 |
Keck Hospital of USC: Online Policies and Procedures | |
Human Subjects Projections Program (HSPP) | Office for the Protection of Research Subjects (OPRS) | (213) 821-1154 oprs@usc.edu |
University of Southern California Human Subjects Protection Program (HSPP) Policies and Procedures Describes program; explains roles and responsibilities of the Institutional Review Boards (IRB); explains IRB review and approval process; explains informed consent requirements; sets forth rules related to special/vulnerable research subjects; provides forms and resources. |
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Human Subjects Research/Institutional Review Boards (IRB) | Health Sciences Institutional Review Board (HSIRB) University Park Institutional Review Board (UPIRB) |
(323) 223-2340 IRB@usc.edu (213) 821-5272 upirb@usc.edu |
University of Southern California Human Subjects Protection Program (HSPP) Policies and ProceduresDescribes program; explains roles and responsibilities of the IRB; explains IRB review and approval process; explains informed consent requirements; sets forth rules related to special/vulnerable research subjects; provides forms and resources. |
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Immigration/Visa Issues(Faculty/staff, student) | Office of International Services | (213) 740-2666 ois@usc.edu |
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Indirect Costs / Facilities & Administrative (F&A) | Office of Financial Analysis | (213) 821-1937 ofa@usc.edu |
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Information Security | Information Technology Services (ITS) | (213) 740-5555 consult@usc.edu security@usc.edu |
Information Security Policy Identifies categories of information entitled to heightened protection; describes methods to provide physical and technical security of such information; explains responsibilities of stewards, managers, and users of university information; describes the obligation for reporting security breaches; provides additional university and external resources regarding information security. Network Infrastructure Use Policy Explains university ownership of network infrastructure; establishes responsibilities of faculty, staff, students, and other employees in protecting and securing network infrastructure; sets forth access authorization procedures and virus protection and patch management procedures. Employee Email When using email to conduct official university business, employees must use USC email exclusively. |
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Insurance at USC | Risk Management and Insurance Department | (213) 740-6203 | Insurance Policies and Procedures Requires that all university insurancerelated activities be coordinated with the Risk Management Department; provides references to other relevant university policies. |
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Intellectual Property / Technology Licensing | USC Stevens Center for Innovation | (213) 821-5000 | University of Southern California Intellectual Property Policy
Describes various type of intellectual property protection; explains ownership |
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Laser Safety | Environmental Health & Safety Department (EH&S) | (323) 442-2200 radsafety@usc.edu |
Injury and Illness Prevention General information; authorization to use lasers; procurement and use of laser systems; personal protective equipment; general instructions for auxiliary personnel; training requirements for laser users; Class 3B warning sign; Class 4 warning sign. |
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Medical Surveillance | Environmental Health & Safety Department (EH&S) | (323) 442-2200 injuryprevention@usc.edu |
Injury and Illness Prevention Requires schools and departments to take engineering, administrative, and personal protective measures as appropriate to minimize employee exposures to hazardous biological, chemical, physical, or radioactive agents; establishes roles and responsibilities. Medical Surveillance Program Description Applicable regulations and standards; Roles and responsibilities; occupations that require medical surveillance; types of medical surveillance performed; exposure monitoring requirements. |
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Misappropriation of Assets | Office of Audit Services | (213) 740-8258 compliance@usc.edu |
Misappropriation of University Assets Roles and responsibilities; reporting of suspected violations; explanation of investigation process; description of potential disciplinary action; explanation of appeal process. |
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NCAA Compliance | Athletic Compliance Office | Staff Contact List | Athletics Compliance – Document Library Describes Policies and Procedures for coaches and staff; athletes and parents; prospective student-athletes; alumni, boosters, faculty, and fans. |
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Occupational Safety & Health Administration (OSHA)/Worker Safety | Environmental Health & Safety Department (EH&S) | UPC: (213) 740-6448 HSC: (323) 442-2200 injuryprevention@usc.edu |
Manuals and Resources | |
Payroll | University Payroll Services | UPC: (213) 740-8855 HSC: (323) 442-2775 payroll@usc.edu |
Personnel Files and Payroll Records Explains rights of access to and inspection of personnel records, including payroll information. |
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Peer-to-Peer File Sharing | Information Technology Services (ITS) | (213) 740-5555 consult@usc.edu |
Personnel Files and Payroll Records Explains rights of access to and inspection of personnel records, including payroll information. |
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Personnel Records | Human Resources Administration (HR Partners) | (213) 821-1111 uschr@usc.edu |
Personnel Files and Payroll Records Explains rights of access to and inspection of personnel records, including payroll information. |
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Political Activity/Lobbying | Government and Civic Engagement | (213) 740-5371 | Political Activity Policy Prohibits participation by USC in any political campaign on behalf of (or in opposition to) any candidate for public office; prohibits individual employees from engaging in such participation on behalf of the university; precludes statements taking a position or expressing an opinion on behalf of the university on pending or current legislations, ballot measure, proposition, law or ruling. |
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Purchasing (Independent Contractors) | Department of Payment Services (formerly Disbursement Control and Accounts Payable) | (213) 740-2281 (213) 740-2716 purchasing@usc.edu |
Independent Contractors Policy and Appendix
Policies and Procedures for Classifying and Engaging Independent Contractors |
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Purchasing (Vendor Eligibility) | Department of Procurement Services (formerly Purchasing Services) | (213) 740-2281 (213) 740-2716 purchasing@usc.edu |
Purchasing Policies Sets forth requirements for vendor eligibility. |
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Radiation Materials and Safety | Radiation Safety | (323) 442-2200 radsafety@usc.edu |
Radiation Safety Manual Authorization to use radioactive material; procurement and use of radioactive material; Radiation Safety committee; training and safety procedures; emergency procedures; DPS, maintenance, housekeeping, and pathologist personnel instructions. |
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Record Management | Office of the General Counsel | (213) 740-7922 | Record Management Policy Assigns responsibility for record use, retention, and destruction; establishes various categories of records and describes official repositories for various types of records; provides record retention schedule. |
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Scientific Misconduct | Office of Research Office of Compliance |
(213) 740-6709 vice.president.research@usc.edu (213) 740-8258 compliance@usc.edu |
Scientific Misconduct Policy Defines misconduct and to whom policy applies; describes the allegation, Inquiry, and Investigation process; sets forth reporting obligations (where applicable). |
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Sexual Misconduct/Violence | Office of Equity and Diversity (OED) Title IX Coordinator Sexual Assault Resource Center |
(213) 740-5086 oed@usc.edu (213) 740-4900 |
Discrimination, Harassment, Sexual Harassment and Sexual Assault policy Outlines prohibited behaviors and explains process for reporting violations. SCampus Defines sexual misconduct, sexual assault, dating violence, domestic violence, intimate partner violence, and stalking; explains university expectations and affirmative consent standard; describes reporting and investigation process; outlines disciplinary procedures. |
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Signage | Real Estate & Asset Management | (213) 821-3070 | Signage Policy City and university requirements for posting signs and banners, including size, duration, and content; lists USC offices that may need to review requests for sign approval. |
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Small/Female/Minority-Owned Business | USC Small Business Diversity Office | (213) 740-2281 (213) 740-2716 supplier@usc.edu |
Diverse Supplier Guidelines Roles and responsibilities; defines “Diverse Suppliers”; provides Diverse Supplier goals by group and source of funds; outlines penalties for false representations regarding Diverse Supplier status. |
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Smoke-Free Workplace | Environmental Health & Safety Department (EH&S) | (323) 442-2200 injuryprevention@usc.edu |
Smoke-Free Policy Prohibitions on smoking on or in university property. |
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Staff Wage and Hours | Human Resources Administration (HRA) | (213) 821-8280 uschr@usc.edu |
Staff Wage and Hour Policies Listing of all university Staff Wage and Hour policies, addressing issues such as overtime, work schedule, holiday schedule, and compensation. |
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Staff Workplace Employment Disputes (non-discriminatory) | Human Resources Administration (HRA) | (213) 821-8280 uschr@usc.edu |
Staff Complaint Process Describes eligibility to bring complaint under the policy; explains departmental and university processes for handling complaints; provides protection from retaliation for making good faith complaint. |
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Stem Cell Research/Stem Cell Research Oversight Committee(SCRO) | Stem Cell Research Oversight Committee(SCRO) | (323) 442-7834 scro.cttee@med.usc.edu |
University of Southern California Human Subjects Protection Program (HSPP)Policies and Procedures, Chapter 8 |
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Student Conduct | Office of Student Judicial Affairs and Community Standards (SJACS) | (213) 821-7373 sjacs@usc.edu |
University Student Conduct Code General disciplinary principles; student conduct expectations; nonacademic violations review process; academic integrity review process; appeals process; student conduct records; sanctions for violations of Code. |
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Subpoenas | Office of the General Counsel | (213) 740-7922 | Acceptance of Summons, Complaints and Subpoenas Sets forth rules for acceptance of subpoenas seeking various types of university records and testimony. |
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Sustainability | USC Sustainability | (213) 821-3942 sustainability@usc.edu |
Sustainability 2020 | |
Tax Issues/IRS | Office of the Comptroller University Taxation Services |
(213) 821-1900 (213) 821-1986 |
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Worker’s Compensation | Worker’s Compensation | (213) 740-6205 | Medical Leave Policy Anti-discrimination rules applicable to those who file workers’ compensation claims; describes medical leave benefits. |
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Workplace Health & Wellness | USC Center for Work and Family Life | (213) 821-0800 cwfl@usc.edu |
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